How We Work

We ensure prompt delivery of all the chosen devices and phones and any other tools required to transition your business to cloud phone system. We bring to your workplace new and innovative technology that is built in an intuitive interface integrating all your telephones, smart phones, tablets and computers. Your phones can be converted into your moving office eliminating your need to be restricted at a particular place and also eliminating need of wires! Wireless is the new trend.

The video, audio and web conferencing will be merged at one single platform hosted in the cloud with options of creating groups with multiple participants. You can say bye bye to technician and hardware costs and save up on breakdown time. We offer you Cloud PBX instant messaging that helps deliver user to user IM and is workable with PC, MAC, Linux, North Video Soft Phones or any personally preferred IM application. You will never miss a call or lose a message while being offline or off-location. Presence is a powerful component of our UC package. Your staff can know which members are available, busy, in meeting or when each of them signs in or out.

All the phones and tools of UCaas solutions offered by 800Comms are regularly updated and new features keep on adding.

Our cloud system is easy to set up at your workplace. Our dedicated expert will guide you through the set up and implementation phases. The online wizard will help you step by step set up on your staff smart phones and all your telephony systems.

You start by plugging in IP desk phones and desktops and other devices to your internet service connection and simply install the 800Comms Mobile Application and ta-da. These are all the endpoints needed to start communicating on the cloud platform.

You can easily manage the entire communication network from a single point; your phone, desktop or tablet! All the users in the network can personally manage their own set up from their respective devices without need of an in house technician or hassling your IT department. You can also add up to certain level any number of users depending on your purchased package and can easily change users too. Create and manage your own groups; adding and changing members as per your own requirements without extensive complicated setting.

All set up wizards are available online and mobile app is available on Apple App Store for iPhones and Apple devices and on Google Playstore for Android supported phones and devices.

We work on BYOD (Bring Your Own Device to Work) Model. Employees need not be allotted new phone devices and can simply have the UC solutions on their personal smart phones. We help you integrate these devices in your corporate communication network. For this purpose our mobile app is supported on all devices so that your employees can join the UC circle through their phones and personal devices. All other PCs and desktops can also be integrated.

Users can easily start receiving and making business calls from on-location and off-location, getting instant email notification on their phones, accessing their voicemails, and join or initiate video, audio or web conferencing from any place at any time. With the 800Comms App, employees can manage two numbers from their smart phones to keep separate business and personal identities. As long as they use UC from the mobile app, they will appear to be using their business identity where as if they access any form of communication outside the app, they will appear to be using their own personal identity.

800Comms can also help you train relevant staff in managing Ucaas solutions so that you can have in-house immediate support when needed. However, we continue to offer our dedicated expert service to you throughout the term of our partnership.

800Comms shares responsibility of account security with its clients. All your data and information that is shared between users over cloud system is secured and in case an employee leaves, he or she can be restricted to use any such data completely. All data has a secondary back up also that can be accessed in case the primary one crashes or is not working. There is complete guidance for disaster data recovery. We ensure network and application security as well as transmition security.

We have security and fraud management teams that are known to work on industry best practices and approved standards. Our Unified Communication Solutions can further be secured by modifiable user administration and controls. Clients can themselves choose which users should be given control access to what extent and to which data.

Security standards are constantly updated and security testing is performed throughout the year.

With 800Comms you can have uninterrupted communication through multiple means that effectively breaks you from a single physical workplace restriction. Multiple forms of communication such as emails, messages, video and audio conferencing, phone calls, announcements and page services can be integrated in user friendly interface to provide smooth communication channels for greater business results.