Hospitality
Our BroadSoft powered Hospitality solutions are designed for hoteliers seeking unique guest experience. This solution has become a necessity for all hospitality portfolios including Hotels & Resorts, Convention Centres, Meeting Facilities, Multi-Tenant Properties, Bed & Breakfast (B&Bs) units, Vacation Houses, Hostels and Assisted Living Facilities etc.
cloud based management for a revolutionary hotel guest experience
Hotel Business is all about having strong communication between guests and hotel staff and understanding what is required to make timely delivery of information and/customer demands for an overall satisfying Hotel Experience. 800Comms now offers advanced cloud communication services to hotel staff and a new age hotel phone system. Whether you are a small road-side motel or a global five star hotel chain, we empower your business with Hospitality specific cloud communications and collaboration solutions from guest wakeup call and voice message to payment authorizations and call accounting.
Property management system pms 800
PMS800 is 800COMMS owned Property Management System that works as browser based virtual front desk for your Hotel Management. With User friendly drag and drop interface, easily check in/checkout guests and manage Beds Availability for Online and agent booking. PMS800 is Cloud Hosted and is offered to our clients as a Software-as-a-service (SaaS) Model. It essentially replaces old paper based methods of hotel management.
Reservation DashBoard
- Centalised reservation system
- Online Booking
- Manage room assignments
- Avoid double registrations
- Categorise guests as checked in, pending, confirmed etc
- Hold/block rooms
- Online Check-in/Check-out
Price Management
- Customise rates by dates/season/guest categories/loyalty card holders
- Automatically update promotional rates or change in pricing on online listed packages and with authorized agents
Call Accounting Management
- Hosted Call Accounting Services in integration with VoIP providers
- Control the number of call accounting systems
Integrated Hotel CRM
- Unlimited Customer data base with contact details
- Integrated with Commonly used CRM like Zendesk, Salesforce, Okta, Outlook etc
- Send Email Newsletters and promotional campaigns to customized contact lists
- Search customers with customized filters
Amazing Features Of Pms800
Check-In facilities
- Primary In-Room facilities like wake-up calls, emails, voicemails, voice messages etc)
- In-room guest features like Wi-Fi, telephony, door locking and Pay-TV
- Guest stay features like Online Check-in, in-house room service, room controls for heating/cooling systems and guest/staff communications.
- Centralizing monitoring and management of multi-site businesses
Revenue and Cost Management
- Managing Card Payment Authorizations
- An integrated Yield Management System (YMS) for managing revenues and automatic calculation of payables and receivables
- Managing revenue from non-stay sources like restaurants and events
- Advanced costing tools for cost calculations
- Managing Employee Payroll
Inventory Control
- Stock Management of Food/beverages and other materials.
- Set customized stock re-order levels and max-min stock levels
Beautiful reporting
- Beautifully presented infographics
- Eagle Eye Over-View
- Generate any report; revenue, costs, occupancy rate, reservation rate etc
- Create reports in browser/emails or in downloadable spreadsheets and PDFs
How will you benefit by partnering with 800comms or cloud communications and collaboration solutions
800Comms gives its clients a new age agile communication technology that is feature rich and supported by user centric applications for staff and guest services. Combine the features within traditional telephony with latest improvements in hotel phone systems provided by reliable VoIP Providers for better customer service and enhanced ROI.
Quality
We Understand how voice quality is critical for understanding guest requests and fulfilling their demands. We also know how to prioritize Voice over data protocols to maintain Quality of Service (QoS).
Scalability
A prime benefit feature of our Hospitality service is scalability. Scale Up (add rooms and phones) or ramp up (adding a whole new site) without any additional investments and replacement of existing PBX.
Reliability
We offer a highly resilient secured Cloud PBX platform from trusted Vendors that bring you uninterrupted communication for guest confidence.
Mobility
Our clients can rest assured for a quality mobile communication infrastructure that works efficiently across property-wide or across multiple properties for improved communications and productivity.
Reduced Costs
Get rid of high maintenance costs and eliminate expensive hardware requirements by converting to 800Comms cloud-based solutions for hospitality sectors. Save millions in terms of future investments!
Centralization
800Comms Hospitality Solutions allows for centralized management and operations of Unified Communication of a multi-site client under one hosted cloud PBX. Centralize PBX control and billing.
Select the plan that’s right for your business