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An enterprise grade unified communications call centre services with in built scalability to adjust for call volumes without changing upfront system setup.

advanced call routing

Advanced call routing

Route your calls to right person, not just any person. Experience advanced routing.

agent mobility

Agent Mobility

Get rid of physical call centre. With cloud services, agents can work remotely.

agent monitoring

Agent Monitoring

Monitor which agent is performing well with historical and real time reporting.

auto receptionist

Auto Receptionist

Direct your callers to the right agent with pre-recorded voice and multi-tier menu.

trunk management

Trunk Management

Never let you callers hear a busy tone. Have appropriate number of call lines.

Your Unified Contact Centre Solution On The Dashboard!

800Comms Unified Communication Online dashboard helps you monitor and operate your call centre services from any place.

Intelligent Routing directs call to the right person

Call volume and flow is monitored live with default end day reports

Call Routing to external agents when all staff is busy

Pinpoint bottlenecks of your call centre services easily

What makes 800comms call centre services industry best

a higher rate of first call resolution

1Higher call Resolution rate

increased agent productivity

2Increased agent Productivity

a higher net promoter score

3Higher Net Promoter Score

higher revenue with better customer service

4Increased Revenue

Select the plan that’s right for your business